FAQs

Frequently Asked Questions

What is boutiquemexico.com?

We are a website that is dedicated to finding and curating unique fashion and gift items from the Yucatan Peninsula and Mexico. We are very interested in where the product comes from, who makes it and how it’s made. We always make sure all of our products are fair trade. We are based out of Cancun, Mexico and are constantly exploring the area to find unique items that are unique and authentic.

How safe is it to use my credit card on boutiquemexico.com?

The security of your personal & payment information is our priority. boutiquemexico.com does not process your credit card but instead uses PayPal, one of the most secure credit card payment processing companies in the world.

Do I have to have a PayPal account in order to process my credit card?

No you can process your order with a Master Card, Visa, American Express or Discover Card.

What name will show up on my bank statement?

Aventuras Unicas SA. de CV. will show up on your bank statement when you purchase an item from boutiquemexico.com

Does boutiquemexico.com ship items internationally?

We absolutely ship internationally. We currently are shipping to the United States and Canada. If you would like us to ship anywhere else, please send us an email so we can quote you the shipping fee. We ship items within 24 hours of ordering with FedEx. As soon as the order has been shipped we will provide you with a tracking number that you can track on Fedex.com.

What do I do if I need an exchange?

If we shipped your product, please email us and send it back.  See detailed Return and Exchange policy here

How does BoutqueMexico.mx benefit the community?

boutiquemexico.com works with designers who treat their employees in an ethical manner and pay fair wages. By promoting the products of these designers, helping them become discovered, and helping them better sell their products we hope to benefit both designer and artisan. We specifically try and find designers that create fashion or gifts that reflect the culture and traditions of Mexico. By doing so we hope to conserve traditional artisan ways that have existed for centuries and are now under pressure from globalization and over commercialization.

CONNECT WITH BOUTIQUE MEXICO

Sign up now for new products and special sales

Boutique Mexico

Discover talented local designers working with local indigenous communities of Southern Mexico to create contemporary clothing, accessories and gifts that are authentic and original.

FIND US ONLINE




WordPress Image Lightbox